Negotiation and Conflict Management in Healthcare
Develop the critical negotiating skills needed to increase personal influence and effectiveness. Using real-life healthcare conflict situations, participants learn to:
- negotiate with others upon whom they depend for results or resources
- recognize and leverage their sources of power in a negotiation
- mediate disagreement among professional colleagues
- negotiate effectively against a stronger opponent
This course is eligible for 4 hours of graduate academic credit and up to 32 hours of Category 1 CME credit toward the AMA Physician’s Recognition Award.
