New Centers of Relevance Research and responsiveness move ahead in double time as SOM opens the Center for Intelligent Supply Networks (C4ISN) and the Institute for Excellence in Corporate Governance (IECG). By Jeanne Spreier Two new centers within The School of Management will strive to intertwine the academic resources of The University of Texas at Dallas with the needs of local and regional corporations. UTD's faculty and students get face-to-face contact with the business community, and the corporate world gains access to some of the best business management research taking place nationwide. C4ISN: Supply chain management has the ring of an arcane discipline, yet its practitioners reach into every nook and cranny of business and commerce. Their challenge is to make sure goods and services are available when needed, with neither a shortage looming nor a surplus present. Neither condition is good business; both cost suppliers and consumers. Dr. Suresh Sethi saw that within the SOM's Operations Management area research was perking along. But critical topics involving supply chain dynamics needed to be plumbed. He and SOM Dean Hasan Pirkul agreed a center would help UTD and the community. Dean Pirkul assigned Dr. Divakar Rajamani to establish the Center for Intelligent Supply Networks (C4ISN). "Dallas is a great place to be," Dr. Rajamani says. "In addition to improving the business process, many [supply chain] solutions are technical solutions that rely on considerations of software as well as hardware." The Dallas area is a premier spot for software development. Benefits all around Syed Kamal, president and CEO of Gillani, Inc., a Richardson-based software provider, saw immediately the value of partnering with the center. Gillani's donation of a supply chain software package provides students training on software used in major corporations. At the same time, C4ISN's capstone project pairs students and industry, giving Gillani access to bright young minds to help with short-term projects. "We wanted a way to work with a local university," Mr. Kamal says, citing two immediate benefits - a way to give back to the community and a way to garner visibility for his corporation's name and product. MindFlow Technologies also saw benefits to donating software and funds. Srini Krishnaswamy, MindFlow's vice president-consulting, says students will learn strategic sourcing best practices with his company's software so that when they enter the workforce, they will be better prepared to determine how to best attain efficiencies in purchasing and supply processes. C4ISN will benefit those who attend seminars as well as those who avail themselves of the expertise of center faculty. Faculty experts, assisted by graduate students, will develop supply chain research projects. Graduate students also will benefit from opportunities to meet with potential employers and work on real-life issues. Research with real-life data Tom Holmen, Ericsson's vice president for operations development, says the center fits neatly with one recent initiative. "I have been leading a change management program to change supply processes worldwide and in the U.S.," he says. "The center and what I have been doing relate directly." Mr. Holmen says he can give SOM researchers "real-life data that UTD could use to prove or disprove theories." But also, he anticipates, it will be nice to see if what Ericsson does based on practical needs melds with business theory. Mr. Holmen hopes to be able to offer SOM students a place to test their classroom expertise in the working environment of Ericsson through C4ISN. Many supply chain issues are pertinent in the Dallas area, Professor Sethi says, including forecasting air cargo demands. It's just one topic upon which he anticipates staff and students working. Over the long term, Dr. Sethi, the Ashbel Smith Professor of Operations Management, says he hopes to develop the existing concentration in supply chain management into a full master's degree program. IECG: "It became apparent we have a problem. ... a corporate governance problem. We've had a number of debacles with respect to listed companies, such as Enron and Global Crossing," says Dr. Constantine Konstans, director of the Institute for Excellence in Corporate Governance. "At the heart of it was that corporate boards for many years have been the drawing rooms where good ol' boys got together." Dr. Konstans, professor of accounting and information management, says the new institute will provide programs "germane to corporate governance ... using a multidisciplinary thrust." Lots of such issues are swirling around boardrooms these days, especially as new legislation, such as the Sarbanes-Oxley Act, is approved. IECG will address those issues in a series of one-day conferences. Each eight-hour conference day will be preceded by a dinner the night before that features a speaker who can lend expert insights on corporate governance issues, Professor Konstans explains. Supporting the IECG are three groups: UTD faculty; strategic partners, which are companies that will provide speakers and specific expertise to the IECG (see New Institute's Corporate Partners on page 14); and corporate sponsors, which will advise UTD on the nature and scope of programs and will suggest relevant topics. These corporations will provide what Dr. Konstans calls a "reality check" of the IECG's work. "Grounded in the realities of the marketplace' Skip Moore, a partner with Deloitte & Touche in the firm's Dallas office, says his firm found appealing the marriage of academics, service providers and large corporations (see Deloitte & Touche Joins SOM in New Institute on page 16). IECG, he says, is "particularly powerful and unique in the marketplace." "As a firm, we were especially attracted to the IECG concept because of the practical approach UTD plans to take and the fact that its programs will be grounded in the realities of the marketplace," Mr. Moore says. Deloitte & Touche is a strategic partner with the IECG. "UTD faculty and management have been highly receptive to feedback provided by the strategic partners and the marketplace in general." His firm was also attracted to participate with IECG because of "the substantial research capabilities that UTD has to offer," he says, Professional development and research opportunities The IECG will serve multiple purposes, Dr. Konstans says. It will offer professional development to those who serve in the world of corporate governance, whether on a board or in an advisory capacity. IECG also will generate real-life research opportunities for UTD professors as they discover issues that drive discussions in America's boardrooms. And finally, recurring themes will be transformed into student courses, impacting the internal curriculum of the SOM.